Contact Us
If you have been affected by financial fraud and require advisory support, or if you have questions about our services, you can reach us through the channels listed below. We aim to respond to all enquiries within 2 working days.
For case enquiries, general questions, or to report suspicious activity claiming to be associated with EFPG.
[email protected]Response Time
We aim to respond to all enquiries within 2 working days during standard business hours (Monday to Friday, 09:00-17:00 CET).
Submit a Case for Review
If you have been affected by financial fraud and wish to submit your case for preliminary assessment, use our secure intake form. No fees are charged for the initial assessment.
Go to Case Submission FormImportant Security Warning
Fraud victims are frequently targeted by secondary recovery scams. These are schemes where individuals or entities contact fraud victims, often claiming to be recovery specialists, law firms, or government agents, and request upfront fees or access to financial accounts.
Please be aware of the following: EFPG will never request access to your bank account, online banking credentials, cryptocurrency wallet, or private keys. EFPG will never request remote access to your computer or mobile device. EFPG does not require advance payment for preliminary case assessment.
If you are contacted by anyone claiming to represent EFPG and requesting payment, financial account access, or remote device access, do not comply. Report the contact to your local law enforcement authority and notify EFPG directly at [email protected].